Why Trust Us | Archway Automation
Why Trust Us

We Would Rather Lose a Sale Than Overpromise.

We are a young firm, so we will not wave a wall of logos at you. No one client has done the whole journey yet. Every piece of it is live somewhere and I can show you each one. And if we ever go quiet on you for a week, you keep everything and you owe us nothing.

Straight Talk

What We'll Tell You Upfront

Most firms hide behind polished websites and vague promises. We think you deserve to know exactly what you are getting into before you spend a dollar.

We're a young firm

We are early, and we won't pretend otherwise.

We build one thing

Custom websites, in code, for businesses anywhere in Australia.

You own it from day one

You own your website, your code and your domain.

It costs us if we let you down

5% off per week late, capped at 25%, and the ghost clause is in the contract.

Founder photo
coming soon
Short intro video
coming soon
Meet Allen

Allen Manoba, Founder.

Close to a decade (since 2017) of experience in IT services, enterprise software automation and software development, across education, IT, insurance, travel and food.

I led delivery of the online cruise booking platform at one of Australia's largest travel companies.

Australia wide
Industries: Education IT Insurance Travel Food
How We Think

Three Principles Behind Every Build

These are not slogans. They are the rules we apply to every engagement. If a suggestion breaks one of them, we won't make it.

01

Hand over the keys on day one

Domain, hosting and admin email in the client's name before the build starts.

02

Put the penalty on us

A delivery date in writing and a ghost clause in the contract.

03

Show, do not claim

Every piece we build is live somewhere and we show it on the call.

How We Back It Up

Small Promises Kept, Not Big Claims Made

Trust is built one kept promise at a time. Here is exactly how we structure our work to lower your risk, in plain terms.

The ghost clause

If we go quiet on you for 5 continuous business days without prior notice from us, you keep everything and you owe us nothing. It's in the contract.

The delivery date

5% off the total build fee for every 5 business days late, capped at 25%, deducted from the final balance. The clock pauses while we wait on you.

After launch

After launch, if your site is down we respond within 1 hour, Australian business hours (AEST), with updates every 30 minutes. Anything else gets a human reply within 4 business hours stating when the next update will come. 10% off your next payment for every 2 hours we run past that, capped at 100%.

Boundaries

What We Will Never Do

  • Promise revenue or results
  • Own your domain, your hosting or your admin email
  • Lock you into a twelve month contract
  • Use fake testimonials or stock photography
  • Use fake urgency or countdown timers
Commitments

What We Will Always Do

  • Tell you if we are not the right fit
  • Put the delivery date and the penalty in writing
  • Hand over the exit plan on day one
  • Answer within 4 business hours after launch, Australian business hours (AEST)
  • Show you what has been built, live
Ready to Start?

The best way to judge us is to work with us.

Book a call. In one honest conversation you'll see how we think, how we talk, and whether we're the right fit. No pressure, no obligation.