How We Work | Archway Automation
How we work

You keep the keys. We build the whole thing, one stage at a time.

Archway is a software company, not an agency and not a page builder. We build your website in code, in your own accounts, and hand you the exit plan on day one.

Start with your website. Then the software that runs your business. Then the automations behind it. One team, and you own every stage.

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What We Believe

The fear is not the price. It is being stranded.

Owners who have been burned by a web supplier do not talk about money. They talk about not being able to log in, a domain they do not control, and a phone that stopped being answered. So we hand the hostage over on day one.

What you own

  • Your website
  • Your code
  • Your domain
  • Your hosting account
  • Your admin email
  • A written register of every tool and subscription
  • An exit plan, on day one

What we keep

  • Our own reusable components, which you get a perpetual, free licence to use inside your build
  • Our general know-how
  • Nothing that is specific to your business
How It Works

One call. Then we build. Then you own it.

No project managing on your end. One call to scope it, a fixed price, a delivery date in writing, and a penalty on us if we miss it.

1

Book a call

We look at your business, your current site and what you sell. You get a fixed price and a delivery date.

2

You own it from day one

Domain, hosting account and admin email are set up in your name before the build starts.

3

We build it

Custom code, built around how your business works. Usually live in weeks, not months. Run late and it is 5% off the build fee for every week, capped at 25%.

4

We stay on

Thirty days of free support after launch: bugs, breakages, content and copy changes. The group chat stays open for 30 days after you leave.

Our Guarantee

What it costs us if we let you down.

If we go quiet on you for 5 continuous business days without prior notice from us, you keep everything and you owe us nothing. It's in the contract.

Late delivery

5% off the total build fee for every 5 business days late, capped at 25%, deducted from the final balance. The clock pauses while we wait on you.

After launch

After launch, if your site is down we respond within 1 hour, Australian business hours (AEST), with updates every 30 minutes. Anything else gets a human reply within 4 business hours stating when the next update will come. 10% off your next payment for every 2 hours we run past that, capped at 100%.

Support

Thirty days of free support after launch: bugs, breakages, content and copy changes. The group chat stays open for 30 days after you leave.

What We Build

Three stages, one team.

Stage 1: custom website build

Built from scratch around how your business works.

Stage 2: simple software plus automations

Quote generation, invoice generation, social media content and posting automation, blog posts for SEO, custom calendar booking.

Stage 3: complex software and automation builds

Online ordering, case management, learning management, inventory management.

Every stage: you own it

Your code, your domain, your hosting, your admin email.

Most clients start at stage one. Some already have a website that works and start at stage two. Where you start is decided on the call.

Who We Work With

Anyone whose website is holding the business back.

You run the business and customers are already coming in. Your website is out of date, embarrassing to send to someone, or does not exist. And you have been burned by a supplier before, or you are worried you will be.

Just lost a job you should have won Embarrassed to send your site to a customer Quoted by an agency that wants your domain Built by someone who has gone quiet
Why Archway

Not an agency. A software company that hands you the keys.

You own it from day one

Your website, your code and your domain. Hosting in your account, admin email in your name, a written register of every tool and subscription, and an exit plan handed over on day one.

It costs us if we let you down

Go quiet on you for 5 business days and you keep everything for nothing. Run late and it is 5% off the build fee per week, capped at 25%. Site down after launch and a human responds within an hour, Australian business hours (AEST).

Built by engineers, not a page builder

Two Australian Computer Society accredited engineers plus two BSc computer science graduate software engineers. Custom code, built around your business, in your own hosting account.

Take the First Step

Five founding clients a month.

We take five founding clients a month, and we mean five. Book a call, bring your current site if you have one, and we will tell you what we would build, what it would cost and when it would be live.

We take five founding clients a month. When this month's five are taken, the next start is the following month.

Fixed price. Delivery date in writing. You own it from day one.